The Lott Help Centre
Prizes
Prizes
Find out how to check your tickets, claim a prize, and what to do if your ticket is lost or damaged.
Check my tickets
How do I check my ticket using The Lott website?
How do I check my tickets in-store?
How do I check my tickets using The Lott app?
Claiming Prizes
How can I claim a prize?
What happens if I win a Division 1 or top prize?
How to add a bank account to your membership card
Cheque Handling Fee Increase
How can I claim a prize by Post?
How can I claim a prize in-store?
See all 11 articles
Lost or Damaged Tickets
I've lost my lottery ticket! What should I do?
I've lost my Instant Scratch-Its ticket! What should I do?
I've damaged my lottery ticket. What should I do?
I've damaged my Instant Scratch-Its ticket! What should I do?
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