Promoted articles
- Why we’ll never ask for your bank account details over the phone
- Upcoming Cheque Removal
- Changes affecting players using Mastercard when depositing into their account with PayPal
- How to add a bank account to your membership card
- What are the chances of winning division one?
- How do I check my ticket using The Lott website?
- How can I claim a prize?
- How do I verify my identity?
- How do I change my password?
- I've forgotten my password! What should I do?
- What happens if I win a Division 1 or top prize?
- How do I add a new debit or credit card?
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Responsible Gambling
Find out how to manage your spend limit or exclude yourself from playing lotteries.
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Prizes
Find out how to check your tickets, claim a prize, and what to do if your ticket is lost or damaged.
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Play
Learn more about out lottery games and playing Subscription and Favourites.
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ID Verification
Find out more about what documents we need to verify your identity and why this is important.
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Account
Everything you need to know about security, deposits and withdrawals, as well as managing your membership.
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FAQs
Frequently asked lottery questions.