- Keeping your account secure with The Lott
- How do I check my ticket using The Lott website?
- How do I register for SMS Security?
- How do I log in to my Members Club account?
- I've forgotten my password! What should I do?
- How long do I have to claim a prize?
- What happens if I win a Division 1 or top prize?
- How do I add a new debit or credit card?
- Do I need to pay tax on my winnings?
Find out how to manage your spend limit or exclude yourself from playing lotteries.
Find out how to check your tickets, claim a prize, and what to do if your ticket is lost or damaged.
Learn more about out lottery games and playing Subscription and Favourites.
Find out more about what documents we need to verify your identity and why this is important.
Everything you need to know about security, deposits and withdrawals, as well as managing your membership.
Frequently asked lottery questions.