Once your account has been deactivated, any associated membership cards will be cancelled.
If you’re unsure about the status of your account, please contact our Contact Centre on 131 868.
Articles in this section
- How do I reactivate my account?
- How will I know my account is being deactivated?
- What happens to my funds when my account is deactivated?
- How do I get my funds back after my account is deactivated?
- How do I retrieve funds in my account before my account is deactivated?
- When do accounts get deactivated?
- I'm not from Victoria, so why would my funds be handed over to Victoria State Revenue if I don't claim them in time?
- How do I withdraw funds from my digital wallet before my account is deactivated?
- If my account is deactivated, will my membership cards still work?
- If my account is deactivated, will I still be able to purchase lottery products?