We advise you of account inactivity and any funds in your account at 17, 18 and 23 months of inactivity by email in accordance with our Terms and Conditions.
We advise you of the balance of any funds left in your account prior to the account being deactivated, so you have time to withdraw and deposit them into your chosen bank account, before your payment details are automatically removed.
For more information on how to withdraw funds from your account, click here.