Troubleshooting
- I've forgotten my password! What should I do?
- I've lost my membership card / my card is damaged!
- How can I get a refund?
- How do I print a copy of my online ticket?
- Why am I not receiving notification emails?
- Why are my syndicate tickets are missing from my ticket history?
- I'm having trouble receiving my SMS code, what should I do?
- How do I cancel a ticket I purchased online?
- How do I change my name in my account?
- Why can't I change my state in my account?
- I've forgotten my username! What should I do?
- How do I view my transaction history?
- How do I unsubscribe from emails?
- Why can't I create an account?
- How do I close my account?
- Why have I been charged a cash advance fee?