Logo
  1. The Lott Help Centre
  2. Account
  3. Troubleshooting

Troubleshooting

  • I've forgotten my password! What should I do?
  • How do I print a copy of my online entry?
  • Why am I not receiving notification emails?
  • Why are my syndicate tickets are missing from my ticket history?
  • I'm having trouble receiving my SMS code, what should I do?
  • How do I cancel an entry I purchased online?
  • Why can't I change my name in my account?
  • Why can't I change my state in my account?
  • I've forgotten my username! What should I do?
  • How do I view my transaction history?
  • How do I unsubscribe from emails?
  • Why can't I create an account?
  • How do I close my account?
  • Why have I been charged a cash advance fee?
Available on the App Store Get it on Google Play