You can cancel your online lottery ticket as long as it is within the specified timeframe, usually before the closure of the first draw on the ticket.
- For a ticket into a Weekday Windfall, Oz Lotto, Powerball, Saturday Lotto, Super 66, or Lotto Strike draw, you can cancel your ticket up until the draw’s closure.
- For a ticket into a Lucky Lotteries Super Jackpot or Lucky Lotteries Mega Jackpot draw, you can cancel your ticket on the day it was purchased and before the draw’s closure.
- For a ticket into multiple draws or a Set for Life draw, you can cancel your ticket only if it is before the first scheduled draw on the ticket.
Tickets purchased in-store can also be cancelled by visiting one of The Lott’s friendly retailers within the timeframe specified below.
To cancel your online lottery ticket:
- Log in to your online account at www.thelott.com or via The Lott app
- Select the account icon
- Select Tickets (or My Tickets on The Lott app)
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Identify the ticket you wish to cancel
- On the website, select the i information icon and then select Cancel Ticket.
- On The Lott app, select Cancel.
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The ticket will be cancelled immediately and appear in your Ticket History with the status Cancelled.