If you have lost your membership card, or your card is damaged and no longer scans at your local outlet, there are two ways it can be replaced.
You can provide your membership number to your local retailer and they can organise a replacement card for you. If you do not have your card number recorded on any tickets or receipts, please contact us on 131 868.
If your card is linked to an online account, you can replace your card by following the below steps:
- Log into your account, click the My Account icon and select Settings.
- Click Personal Details and check your postal address is correct.
- Once you've checked your details are correct, click Membership and then Order Card on the relevant membership card requiring replacement
After completing one of the above options, you will receive a card in the mail within 2-3 weeks.