How can I claim a prize by Post?

To claim your prizes by Post please follow the steps below:

1. Download and complete the Prize Claim Form that corresponds to where you bought your ticket(s). (You can also pick up a copy at your nearest retail outlet):
    
   • Golden Casket Prize Claim Form for lottery and Instant Scratch-Its tickets purchased in Queensland, and Instant Scratch-Its purchased in Tasmania and the Northern Territory.
     
     
   • NSW Lotteries Prize Claim Form for lottery and Instant Scratch-Its tickets purchased in New South Wales and the Australian Capital Territory.
     
     
   • Tatts Prize Claim Form for lottery and Instant Scratch-Its tickets purchased in Victoria, and lottery tickets purchased in Tasmania and the Northern Territory.
     
     
   • SA Lotteries Prize Claim Form for lottery and Instant Scratch-Its tickets purchased in South Australia.  If the prize has not been paid in 12 months from the last draw on the ticket, you will also need to submit the completed Ex Gratia Statutory Declaration Form
     
     
2. Include the completed Prize Claim Form in an envelope together with the ORIGINAL winning lottery ticket(s) and/or Instant Scratch-Its ticket(s), remembering to keep copies of each for your own records. If you are claiming an Instant Scratch-Its prize you should also complete your name, address and signature on the back of any winning ticket(s).
   
   
3. Affix a postage stamp and post to the address shown within your completed Prize Claim Form.

Your prize payment should be processed and paid within 10 working days of receipt of your claim form, or after necessary waiting periods as listed.

See our article on 'How long do I have to claim a prize?' for information on prize claim periods. 

Quick Tip for Instant Scratch-Its Prize Claims

When completing the Prize Claim Form you will need to enter the Instant Scratch-Its Game Code and Ticket Validation Number. The Game Code can be found just under the value of the ticket and the Ticket Validation Barcode number can be found at the top of the ticket directly underneath the barcode.