If you win a Division 1 prize or a Lucky Lotteries 1st Prize or Jackpot Prize, and you’ve registered your ticket to a player card or online account, we’ll call you the next business day with the exciting news.
If your prize is more than $40 million, we’ll call you immediately after the draw to step you through the prize claim process.
If you’re not a registered player (or an Instant Scratch-Its player) and you discover you’re holding a major prize-winning ticket, we won’t be able to reach out to you. In this instance, please call us on 131 868 to start the prize claim process.
Visit here for more information on how to claim your prizes.