While playing your favourite lottery games online has never been easier or more convenient, we are aware that online users may be targeted with online scams or cyber-attacks by unauthorised third parties. At The Lott, we’re delivering easy options to help you protect your account and personal information when playing with us online.
SMS Security
SMS Security, also known as two-factor authentication (2FA), gives you an extra level of protection by sending you a one-time code via SMS to verify whenever you make changes to your account. Existing accounts (created before 12 February 2024) will be prompted to opt into SMS Security when making changes to personal or financial withdrawal information. All new accounts will automatically be opted into SMS Security.
If you have opted into SMS Security, you will no longer be able to opt out, as keeping your information secure is of the utmost importance here at The Lott.
Debit and Credit Card Deposits
You will be asked for the CVV/CVC of your stored Debit or Credit Card when depositing funds into your account. This is an added step in preventing any fraudulent transactions on your account.
Simple ways to protect your password
Passwords are key to our identity, that’s why protecting them is so important! Creating a strong password is the first step in reducing the risk of unauthorised access. We recommend creating a unique password for your account with The Lott that is more than 10 characters long, and make sure you never write it down or share with others.
Keep your details up to date
We send you notifications whenever you make changes to your account so it’s important to make sure your account information such as your name, email address, and contact number are always up to date. You can update your details at any time within your account.