With the decline in cheque usage in Australia, the Federal Government has announced that issuing cheques will be phased out of the Australian banking system by 2028.
Following the announcement, financial institutions have already started taking steps to discontinue cheque services. This is already impacting some of our customers as their banks won’t accept cheques.
In preparation for the discontinuation of cheque services, The Lott’s prize payment process will be changing and we will be discontinuing cheques as a method of prize payment.
Customers who purchase an entry in-store which contains a draw occurring on or from Monday 14 April 2025 will not be issued a cheque for prizes won on that entry.
Customers who have registered to receive prize winnings by cheque, or have not selected any prize payment method, are encouraged to update their membership to their bank details so they can receive prizes paid directly into their bank account.
Customers can ask their retailer how to add their bank details in-store, and customers with an online account can update their membership with bank details here.
If customers do not add their bank account details to their membership, they will still be able to claim prizes (up to a certain amount in line with existing thresholds) in-store until the end of the prize claim period.