Playing lotteries should always be a fun and entertaining experience for our customers. If you believe your relationship with gambling has become a problem, there are several ways we can assist you.
To manage your spend in-store at The Lott’s retail outlets, consider these steps:
- Consider your personal circumstances.
- Set an amount of money and an amount of time you’d like to spend playing lottery products in-store each week, and write these down.
- Before you make any purchase in-store, reflect on these amounts.
- Register your entries to The Lott Members Club, as this allows you to view your purchase history and keep track of your spending.
- Speak with our friendly in-store staff who can help you stick to your pre-commitment plan by supporting your decisions and providing useful information and resources.
We also offer all our online lottery customers the ability to set a weekly spend limit to help manage the use of funds held in their online lottery account. The purchase of lottery products in-store is not included within your Weekly Online Spend Limit unless purchased using your online lottery funds. Visit here for more information on managing your online spend.
Visit our Responsible Play page for more information. You can find additional support and resources through Gambling Help Online.
We're committed to providing our customers with a safe, secure and friendly environment to play our games. If playing lottery games is no longer fun for you or if you are concerned about someone close to you, support is available. Free and confidential support and counselling services are available 24/7 by calling Gambling Help Line on 1800 858 858 or visiting their website.