The are two ways that you can verify your identity:
- Online verification
- Manual verification using Certified Documents
Please note that online verification is only available to Australian citizens and residents.
At the Lott we have tried to make the process of verifying your identity as simple as possible using VIX Verify's greenID service. GreenID is a leading identity verification service within Australia and abroad and ensures privacy and protection of your personal information.
When creating an account with the Lott either through our website or mobile apps, we will attempt to automatically verify your first name, surname, date of birth and residential address against a number of background sources. If the details you signed up with match the background sources, your identity will be automatically verified and no further action will be required by you.
If your details didn't match during registration, you can still complete verification of your identity online from within your account. If you're accessing your account from our website, just follow these simple steps:
- Log in to the Lott.
- Open the Account Menu in the top navigation of the website - you should see a red notification in the account menu, notifying you to verify:
Click the VERIFY button to be taken to the online verification portal.
- Once the online verification portal has opened, follow the instructions on-screen to verify your identity.
To complete online verification, you will be asked to provide one or more of the following pieces of personal identification:
- State or Territory Drivers Licence
- Australian Passport
- International Passport Visas
MANUAL VERIFICATION USING CERTIFIED DOCUMENTS
If you were unable to verify yourself online, or are an international customer, you will need to verify your identity by providing certified documents. For more information on this process, please refer to our article on verifying your identity using certified documents.