There are two ways that you can verify your identity:
- Online verification
- Manual verification using Certified Documents
Please note that online verification is only available to Australian citizens and residents.
ONLINE VERIFICATION
At the Lott we have tried to make the process of verifying your identity as simple as possible using VIX Verify's GreenID service. GreenID is a leading identity verification service within Australia and abroad and ensures privacy and protection of your personal information.
When creating an online account either through our website or mobile apps, we will attempt to automatically verify your first name, surname, date of birth and residential address against a number of background sources. If the details you signed up with match the background sources, your identity will be automatically verified and no further action will be required by you.
If your details didn't match during registration, you can still complete verification of your identity online from within your account.
To complete online verification, follow the articles below for detailed instructions on each ID source:
- How do I verify my identity using my Driver's Licence?
- How do I verify my identity using my Australian Passport?
- How do I verify my identity using my Australian Visa?
- How do I verify my identity using the Australian Electoral Roll?
- How do I verify my identity using an ID Document?
If you would like to pause the verification process you can select 'Save & Complete Later' from the ID option drop down menu.
You can resume at any time by clicking the Resume button.
MANUAL VERIFICATION USING CERTIFIED DOCUMENTS
If you were unable to verify yourself online, or are an international customer, you will need to verify your identity by providing Certified Documents.
For more information on this process, please refer to the below article: