How do I verify my identity from overseas?

As a general rule, it isn’t possible to purchase lottery tickets from outside of Australia.

However, there is an exception to some international jurisdictions. These are:

• Christmas Island
• Cook Islands
• Nauru
• New Zealand
• Norfolk Island
• Solomon Islands.

Please note, any prize winnings need to be paid into an Australian bank account.

To verify your identity from one of these countries, follow the steps below: 

1. Complete this form.
2. Obtain the documents as outlined below. You will need to present either:

• ONE primary photographic identification document and ONE secondary identification document; or
• ONE primary non-photographic identification document and TWO secondary identification documents.

Once you have this documentation, completed the form and have an authorised witness sight the documents and the form (a list of acceptable witnesses is provided on the form). You can then forward the form to us by mail or email.

Mail:

The Lott Support

Locked Bag 1

SPRING HILL QLD 4004

or

Email:

customerforms@thelott.com

Please note:  

• More information on verifying your identify, including a list of accepted identification documents, is available here.