If you don’t verify your identity, your online account with The Lott will remain in a restricted state, preventing you from:
- withdrawing any prize winnings from your account
- using our Subscription service that enables you to automatically purchase tickets into your favourite games
- depositing money into your account above a certain limit
- purchasing tickets with your account above a certain weekly limit
- purchasing Play For Purpose charity raffle tickets
Depending on what state or territory you live in, different conditions will also apply if you don’t verify your identity:
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If you’re a resident of Queensland, you have three days from the date your account was created to verify your identity.
- If this process is not completed within that time frame, your account will be closed.
- If your account remains unverified for a period of 12 months, any funds residing within your account will be sent to the Office of Liquor and Gaming Regulation in Queensland.
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If you’re a resident of New South Wales or the Australian Capital Territory, you have three days from the date your account was created to verify your identity.
- If this process is not completed within that time frame, your account will be closed.
- Any funds residing within your account will be retained until you are able to complete verification of your identity.
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If you’re a resident of the Northern Territory, you have three days from the date your account was created to verify your identity.
- If this process is not completed within that time frame, your account will be closed.
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If you're a resident of South Australia, you have three days from the date your account was created to verify your identity.
- If this process is not completed within that time frame, your account will be closed.