The Lott Members Club
Learn more about The Lott Members Club including how to join, using your account in-store and online plus more
Accessing your account
- How do I log in to my Members Club account?
- I've forgotten my password! What should I do?
- How do I join The Lott Members Club online?
- I’ll be out of the country, can I still purchase entries online?
- How do I log out of my account?
- I've forgotten my username! What should I do?
Identity Verification
- How do I verify my identity?
- Why do I have to verify my identity?
- What happens if I don't verify my identity?
- How do I verify my identity using my driver's licence?
- How do I verify my identity using my Australian passport?
- How do I verify my identity using the Australian Electoral Roll?
Manage your in-store Membership
Manage your online Membership
- How do I update my email address?
- How do I change my username?
- How do I change my password?
- Why can't I change my name in my account?
- How do I update my address?
- Why can't I change my State in my account?
Deposits & Withdrawals
- How do I add a new debit or credit card?
- What deposit options can I use?
- Why can’t I withdraw funds from my account?
- Can I deposit funds while purchasing?
- How do I delete a bank account?
- How do I withdraw prize winnings?