The Lott has decommissioned The Lott Voice app, launched as a trial in February 2022 to test customer demand for this emerging technology.
The decision to decommission The Lott Voice app was made following low customer uptake and changes to the Google technology powering the app.
The Lott is committed to ensuring it caters to customers’ evolving needs. It is focused on ensuring The Lott’s website and The Lott app continue to deliver a premium customer experience.