Why are my syndicate tickets are missing from my ticket history? Syndicates can be set up and purchased in-store or online using Syndimate. At this stage, these tickets won’t display in the My Tickets section of your online account. Related articles Why am I not receiving notification emails? How do I check my tickets using The Lott app? Do I need to pay tax on my winnings? How can I find historical results? How can I claim a prize by Post?