Follow our steps below to cancel an open entry using the Lott App.
Select the Account icon at the bottom of the screen in the App menu.
Open your Ticket History.
Identify the Open ticket that you wish to cancel and select it.
Select Cancel in the top-right corner of the screen.
You will be prompted to confirm that you wish to cancel your entry. Click Yes.
After you have confirmed, the ticket will be cancelled immediately and appear in your Ticket History with the status Cancelled.
Please note: Purchases for Mon & Wed Lotto, Oz Lotto, Powerball, Saturday Lotto, Super 66 and Lotto Strike must be cancelled before draw closure. Lucky Lotteries tickets can only be cancelled on the same day they are purchased and if the draw has not yet closed. Set for Life and multi-draw entries for all games are unable to be cancelled after the closure of the first draw scheduled on the ticket.