To cancel an Open lottery ticket, simply follow the steps below:
- Login to your account on the Lott App
- Select the Account icon at the bottom of the screen
- Open your Ticket History
- Identify the Open ticket that you wish to cancel and select it
- Select Cancel in the top-right corner and confirm
After you have confirmed for the ticket to be cancelled it will occur immediately and will appear in your Ticket History with the status Cancelled.
Please note: Purchases for Mon&Wed Lotto, Oz Lotto, Powerball, Saturday Lotto, Super 66, Lotto Strike and The Pools must be cancelled before draw closure. Lucky Lottery tickets can only be cancelled on the same day they are purchased and if the draw has not yet closed. Set for Life and multi-draw entries for all games are unable to be cancelled after the closure of the first draw scheduled on the ticket.